Privacy Policy

This Privacy Policy explains how QUIVYX handles personal information when people visit the website, contact QUIVYX, create organizer or staff accounts, use event ordering pages, pay for event products, or use bartender and pickup validation tools.

Depending on how you use QUIVYX, we may collect account information, contact information, event and product information, order details, payment status information, QR validation records, device and browser information, usage logs, and messages you choose to send through website contact methods.

Users may provide names, email addresses, organization or venue names, event names, product names, descriptions, images, staff names, customer email addresses during checkout, and message content submitted through a contact request. Bartender access may ask for first and last name so the event team can track staff activity.

QUIVYX may receive technical information from browsers, devices, hosting infrastructure, authentication services, and security systems. This can include browser type, device characteristics, pages visited, timestamps, request metadata, log data, cookie or storage identifiers, and similar operational information. The current codebase does not show a dedicated advertising analytics pixel.

Organizers and vendors may provide event details, product catalogs, inventory settings, pricing, images, staff access codes, and operational records. They may also receive information needed to fulfill orders, monitor event activity, and manage staff workflows.

QUIVYX uses Stripe and Stripe Connect for payment and connected-account workflows. Payment details may be collected directly by Stripe through Stripe Elements or related checkout technology. QUIVYX stores payment status, transaction identifiers, order totals, fees, and related order records, but the current codebase does not indicate that QUIVYX stores complete payment card numbers.

QUIVYX uses information to operate the platform, authenticate users, create and manage organizer accounts, publish event menus, process orders, reserve inventory, support checkout, issue pickup receipts, validate QR codes, prevent duplicate fulfillment, provide support, maintain security, improve reliability, and comply with legal obligations.

Where privacy laws require a legal basis, QUIVYX may process information to perform a contract, operate requested services, comply with legal obligations, protect legitimate interests such as security and fraud prevention, or with consent where consent is required and obtained.

QUIVYX may share information with service providers, organizers, merchants, vendors, staff users, payment processors, authentication providers, hosting and storage providers, legal or safety authorities when required, and parties involved in a business transfer. Sharing is limited to what is reasonably needed for the relevant purpose.

QUIVYX uses third-party services to operate parts of the platform. The repository confirms use of Clerk for authentication, Stripe for payments, Neon/PostgreSQL for data storage, Cloudflare R2 for image storage, and Vercel/Next.js hosting infrastructure. These providers may process information under their own terms and privacy practices.

Event organizers, merchants, vendors, and staff may receive order details, product selections, fulfillment states, pickup validation records, and customer contact information when provided, so they can manage and fulfill event orders.

QUIVYX may disclose information when it believes disclosure is required by law, legal process, enforcement request, security need, fraud prevention, protection of rights, or protection of customers, organizers, staff, vendors, or the public.

If QUIVYX is involved in a merger, acquisition, financing, restructuring, sale of assets, or similar transaction, information may be transferred as part of that transaction, subject to applicable law.

QUIVYX uses cookies, local storage, session storage, and similar technologies for essential functionality, authentication, language preference, PWA prompts, local purchase history, bartender session handling, checkout support, and security. See the Cookie Policy for more details.

QUIVYX keeps information for as long as reasonably needed to provide the platform, maintain records, support event operations, resolve disputes, enforce agreements, meet legal obligations, and maintain security. Some local device storage may remain until a user clears browser storage or removes it through browser controls.

QUIVYX uses technical and organizational measures intended to protect information. No online service can guarantee absolute security, and users should protect account credentials, access codes, devices, and QR receipts.

QUIVYX and its service providers may process information in locations where they operate. Privacy laws may differ by location. Where required, transfers are handled subject to applicable legal requirements.

Depending on where you live, you may have rights to access, correct, delete, port, restrict, object to processing, withdraw consent, or appeal certain privacy decisions. These rights are subject to applicable law and may depend on whether QUIVYX acts directly or on behalf of an organizer.

California residents may have additional rights under California privacy laws, subject to exceptions. Based on the current implementation, QUIVYX does not intentionally sell personal information or share it for cross-context behavioral advertising. If this changes, this policy should be updated.

QUIVYX is not designed for children to create organizer or staff accounts. Event organizers and vendors are responsible for complying with laws that apply to minors, age-restricted products, and event attendance.

QUIVYX may link to or integrate with third-party services. Their privacy practices are governed by their own policies. Users should review those policies when interacting with third-party services.

QUIVYX may update this Privacy Policy from time to time. When changes are made, the effective date may be updated. Continued use of QUIVYX after changes means the updated policy applies.

For privacy questions, contact us through the contact methods available on the QUIVYX website or at contact@quivyx.com.